Agile for introverts
Agile is a team sport, but that doesn't mean that you can't take some time on your own. John tells us how the Service Design team supports different ways of working.
Many minds, one heart: building a team culture
We agree we're a pretty good team, but why? We talk to Martin, Maria, Magda and Greg about Dungeons and Dragons, gender-balance and building a team culture.
How do you do content design when it doesn’t exist yet?
Caroline McCabe wrote her way around the world, not realising that she was learning the skills that would make her a content designer. Read her story.
My top tips to beat procrastination in 2020
Content designer, John, gives us his top tips to stop your to do list looking like a window into the abyss, with help from some Nobel laureates and Ron Swanson.
Weeknotes 6-10 January
We've untacked the tinsel and tidied away the selection boxes ready for a lean, mean start to 2020. See what we've been up to this week.
A service pattern toolkit for the real world
It's been a long journey, but we've managed to bring service patterns off the wall and into the real world. Service designer, Bhupinder, tells us how.
Weeknotes 16-20 December
We've decked County Hall with boughs of holly for our final weeknotes of 2019. Find out what we've been up to.
Putting service design theory into practice
‘Design can’t fully exist until it’s put into practice’, service designer and PhD student at Maria Marinovic, talks about how her research in sustainable design is helping her work at Essex County Council.
Weeknotes 9-13 December
Never mind the ballots, in Service Design we've been staying focused on delivering for the user. Find out what we've been up to this week.
Service design, local government, sharing the load
Nic and Bhupinder gathered with other service designers at the Local #GovDesign Day in Birmingham. They fill us in on what they learned and how we succeed together when we share our stories.