Hosting a generative AI Hackathon
In a rare but valuable opportunity, Service Transformation recently hosted a hackday to learn about generative AI.
Tales of the Private Beta Supertesters: User Research on the new intranet
Unleashing a suggestion of what the new intranet may look like, Claire Craig shows us how user testing has impacted the Intranet project.
Testing essex.gov with blind and low vision users
Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.
Experience that works: Enabling students to experience the impactful work of Service Transformation
Service Transformation: Giving students practical opportunities during their week of work experience, here's how Lyra got on.
Running a multidisciplinary Design Sprint to give agency to all users by tackling a decade old problem
Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
The invisible work that supports service success
The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.
Intranet Beta - Sprint Notes
Our regular blog readers may remember at the start of last year we shared our exciting plans to replace Essex County Council’s (ECC) Intranet. We’re delighted to say we’re now advancing through our Beta Phase which will lead us ultimately …
A new approach to measuring website performance
Data insights form an essential role in understanding performance of our local government web estate. Laura Clifford explorers what website performance tool suit our data needs.
Bringing together Content Design and Service Design to improve our report a concern about a child pages
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Why coding isn’t just for developers: how some coding skills can help, even when you don’t code every day
Keelan explorers how some coding abilities might be useful even if you don't code every day and why coding isn't just for developers on a team.