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Why aren’t people with Coronavirus isolating?

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Why aren’t people with Coronavirus isolating?

There was a concern that Essex residents might not be self-isolating when they should. In this blog, the team outline how they used research and design on the front line in the fight against corona virus.

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Digital remote working - research findings

Posted by: Jane Reid, Ruxi Stuart and Sabrina Robinson, Posted on: 17 July 2020 - Categories: Our projects, user insights, User research

We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.

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Digital remote working: bringing the theory to life

Posted by: Jane Reid, Ruxi Stuart and Sabrina Robinson, Posted on: 16 July 2020 - Categories: How we work, Our projects, User research

Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.

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In the new normal, every day's a school day

Posted by: Maria Farres, Posted on: 10 July 2020 - Categories: About the team, work with us, workshops
Maria Farres, Essex County Council at home with kids

Trying to rebuild the office at home with the kids feels like juggling bricks. As we approach Learning Campaign week, Maria tells us how we can change our mindset to embrace the new normal.

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"Let's just work together", when 2 content teams became 1

Posted by: Caroline McCabe, Lino Boga-Rios and Louise Alabaster, Posted on: 1 July 2020 - Categories: About the team, Best practice, content, content design, How we work, Service Standards, Uncategorized, work with us
Lino and Louise, Content Designers

Many people have been redeployed during the lockdown. We talk to the leaders of two teams who found their redeployment a natural fit.

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Living from home, working from work

Posted by: Laura Fisk, Posted on: 17 June 2020 - Categories: How we work, User research, work with us
Laura in her garden

Our offices are now beginning to reopen to some teams. We spoke to Laura Fisk about why she's looking forward to getting back to the office.

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"It's just a website, we aren't going to the moon"

Posted by: Martin Thompson, Posted on: 10 June 2020 - Categories: product
A computer screen with our directories page and the code behind it showing

When you're iterating, each step is as important as the next. Our developer, Martin, explains how launching a new product doesn't have to be a voyage into the unknown.

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Making good decisions in a time of crisis

Posted by: Bhupinder Kaur Mann and Ryan Jorge, Posted on: 4 June 2020 - Categories: About the team, business design, How we work, Our projects, service design
Bhupinder and Ryan on a video call discussing service deisgn

In times of crisis, we don't always have time to design solutions. Bhupinder and Ryan explain how service and business design methodologies can create the space our colleagues need for collaboration and decision-making.

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My name's Emma, and I'm a reluctant homeworker

Posted by: Emma Toms, Posted on: 27 May 2020 - Categories: About the team, Continuous Improvement, How we work
emmas desk with laptop and stick notes on wall behind

For Emma, working from home was something she tried to avoid. So, when that became the new normal, she dreaded it. She tells us how remote working has worked out quite well for her.

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Accessibility awareness: just because it's not broken, doesn't mean it's working

Posted by: Jack Ryan and Martin Thompson, Posted on: 21 May 2020 - Categories: accessibility, Best practice
Jack and Martin talking about accessibility on a video call

We asked our front-end developers, Jack and Martin, to decode accessibility and give us their top 5 accessibility fails and how to fix them.

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Opposite ends of the UK, but still at the heart of the team

Posted by: Jane Reid and Matt Jukes, Posted on: 18 May 2020 - Categories: About the team, product, User research
Jane Reid and Matt Jukes

Matt Jukes and Jane Reid are legends of the public sector digital world. Despite being at opposite ends of the UK, they're getting stuck into their new roles with Essex.

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The Service Transformation team

The Service Transformation team brings together business design, continuous improvement, organisation design and service design. We work closely with teams across the council to have a positive impact for the people who rely on our services.

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