Using a product approach during the AI Hackathon one team looked at how using AI, could be a possibility to simplify website content for users.
In a rare but valuable opportunity, Service Transformation recently hosted a hackday to learn about generative AI.
Data insights form an essential role in understanding performance of our local government web estate. Laura Clifford explorers what website performance tool suit our data needs.
Find out how we’re working to understand the environmental impact of our digital services.
It's been a long journey, but we've managed to bring service patterns off the wall and into the real world. Service designer, Bhupinder, tells us how.
Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.