We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.
Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.
Our offices are now beginning to reopen to some teams. We spoke to Laura Fisk about why she's looking forward to getting back to the office.
Matt Jukes and Jane Reid are legends of the public sector digital world. Despite being at opposite ends of the UK, they're getting stuck into their new roles with Essex.
How do you join a team that's not there? Rich explains how lockdown rocked his first month in the Service Transformation team.
To celebrate World Usability Day, Julie tells us how she's putting the user at the heart of designing for the future we want.
Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.
Futures Academy is back! This time our nine brave Essex staff have just five days to tackle the process of registering a birth using new ways of working. Find out how they got on.
The Essex County Council website homepage is many residents first sight of our digital services. All other content hangs off the design and structure of this, so it’s important that we get it right. Here we share the first prototype …
One of the tools we developed was a ‘Step-by-Step’ guide about adult social care. This had tested really well, so we decided to place a link to it on the top of the landing page for Adult Social Care. But when we tested with users, they struggled to find it. Here's what we learned.