User research

Are you [or do you know] an experienced Product Manager, User Researcher or Service Designer who may be looking for a new opportunity?

Service Transformation Service Objectives in graphic form

Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.

Testing with blind and low vision users

ECC Search Function image in dark mode

Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.