Local Offer Discovery - Week Notes
Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
User research
Talking to colleagues at Shelter about our user research panel
Our User Researchers spoke with colleagues at the charity Shelter about our user research panel: here is a summary of what they connected about.
Why aren’t people with Coronavirus isolating?
There was a concern that Essex residents might not be self-isolating when they should. In this blog, the team outline how they used research and design on the front line in the fight against corona virus.
User research in a crisis: Things we’d do differently
Narelle Ong talks candidly about the insights and reflections the user research team gained, if they had there time again working in a crisis.
New year, new faces
We're going into 2021 feeling hopeful. We've got 2 new leads, a digital analyst and a front-end developer. So, meet Emma, Ert, Laura and Thomas.
User research in a crisis: my top 5 tips
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Things change, we get it wrong but the way we work, works!
Delivering something quickly, changing scope and adapting. Rich and Chanel tell us why true collaboration means sometimes it's good to get it wrong.
Digital remote working, responding to changing needs
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.
Digital remote working - research findings
We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.
Digital remote working: bringing the theory to life
Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.