Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
Our User Researchers spoke with colleagues at the charity Shelter about our user research panel: here is a summary of what they connected about.
There was a concern that Essex residents might not be self-isolating when they should. In this blog, the team outline how they used research and design on the front line in the fight against corona virus.
Narelle Ong talks candidly about the insights and reflections the user research team gained, if they had there time again working in a crisis.
We're going into 2021 feeling hopeful. We've got 2 new leads, a digital analyst and a front-end developer. So, meet Emma, Ert, Laura and Thomas.
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Delivering something quickly, changing scope and adapting. Rich and Chanel tell us why true collaboration means sometimes it's good to get it wrong.
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.
We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.
Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.