See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
Narelle is one of our resident user researchers. She has been delivering research across the public sector for around 15 years; she is passionate about placing user needs at the heart of public services.
Our User Researchers spoke with colleagues at the charity Shelter about our user research panel: here is a summary of what they connected about.
Narelle Ong talks candidly about the insights and reflections the user research team gained, if they had there time again working in a crisis.
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.