Discovery is all about finding out what you don't know. So what happens when you're a subject matter expert? User researcher, Julie, finds out how collaboration can help you find the right questions, before you start looking for answers.
Futures Academy returned with a new format and lots of new ideas. Julie talks us through the highs and lows of 10 weeks of inspiration, innovation and iteration.
To celebrate World Usability Day, Julie tells us how she's putting the user at the heart of designing for the future we want.