Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
How we work
See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.
Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.
Find out how the Service Transformation delivered a successful team day online, during the Corona Virus pandemic
We know that most organisations are working hard to adapt to the post-Covid environment, so we’re releasing the hybrid model exploration framework we have created with some supporting guidance under a creative commons license, so that it can be reused and adapted by others.
Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector.
The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.
Here at Essex County Council (ECC) the platforms that we use are the cornerstone of information and function. The platforms enable our staff to do their jobs and for residents they become a vital source of relevant information to interact …
Our User Researchers spoke with colleagues at the charity Shelter about our user research panel: here is a summary of what they connected about.