Testing assumptions with real people
Testing assumptions and learning that its ok to get things wrong early. See how Service Transformation found that testing does not require huge amounts of effort or time.
How we work
Local Offer Discovery - Week Notes
Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
From tension to trust: how to form a partnership that works
See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
Testing ideas on engaging our community: Define month the take over
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.
Work Experience in a Changed World
Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.
Virtually I’mPossible: Creating a team away day, in a virtual world.
Find out how the Service Transformation delivered a successful team day online, during the Corona Virus pandemic
Sharing our hybrid model exploration framework
We know that most organisations are working hard to adapt to the post-Covid environment, so we’re releasing the hybrid model exploration framework we have created with some supporting guidance under a creative commons license, so that it can be reused and adapted by others.
Local government, are you mad: How I crash landed into Service Transformation via furlough.
Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector.
Intranet Discovery - Week Notes
The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.
Platforms Discovery - Week Notes
Here at Essex County Council (ECC) the platforms that we use are the cornerstone of information and function. The platforms enable our staff to do their jobs and for residents they become a vital source of relevant information to interact …