Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Keelan explorers how some coding abilities might be useful even if you don't code every day and why coding isn't just for developers on a team.
Bianca showcases how she has enabled herself to be truly mobile.
As we explore tools that make working as a team more seamless, Bianca takes us through the use of Personal User Manuals to encourage deeper connections with a team.
Following on from a 12 week discovery last year, we are now working towards a new website to make sure the Local Offer website provides what young people and their families in Essex need.
James Green shares with us the the importance of content audits and how with ‘keep, cut, improve’, you can really shape a meaningful user content
Ben Unsworth, Director of Service Transformation here at Essex County Council, dives into how we are tackling the iteration of the technology that powers our websites, starting with essex.gov.uk.
James Green a Content Designer in Service Transformation, shares how he made it possible to make it a safe space for implementing feedback sessions across the team.