From tension to trust: how to form a partnership that works
See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
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Work Experience in a Changed World
Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.
Local government, are you mad: How I crash landed into Service Transformation via furlough.
Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector.
Transformation is the change you earn, not just a recurring meeting
Bhupinder will be leaving the Service Transformation team soon. She reflects on what brought her here and what she'll be taking away with her.
Hi, I'm a service designer, I'm going to help you get things done
In a crisis, having a methodology that asks the right questions, gives shared understanding and develops practical solutions is invaluable. Nic Ward tells us how service design adapted to help the coronavirus response in Essex.
In the new normal, every day's a school day
Trying to rebuild the office at home with the kids feels like juggling bricks. As we approach Learning Campaign week, Maria tells us how we can change our mindset to embrace the new normal.
"Let's just work together", when 2 content teams became 1
Many people have been redeployed during the lockdown. We talk to the leaders of two teams who found their redeployment a natural fit.
Living from home, working from work
Our offices are now beginning to reopen to some teams. We spoke to Laura Fisk about why she's looking forward to getting back to the office.
Home comforts: keeping up morale when you're locked down
DIY desks, 'helpful' pets and living room yoga. Find out how the Service Transformation team are coping with working from home during lockdown.
A new role, a new team and a very familiar office
How do you join a team that's not there? Rich explains how lockdown rocked his first month in the Service Transformation team.