The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.
Here at Essex County Council (ECC) the platforms that we use are the cornerstone of information and function. The platforms enable our staff to do their jobs and for residents they become a vital source of relevant information to interact …
We’ve created a new framework to help teams explore some of the main aspects of hybrid working. It will help them to understand and articulate what’s important as our short-term working models evolve into our longer-term – and maybe even permanent – ways of working.
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.
How do you design a workshop for a team that can't spare more than 90 minutes at a time? Bhupinder Mann reveals that a time limitation can help rather than hinder productivity.
We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.
Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.
In times of crisis, we don't always have time to design solutions. Bhupinder and Ryan explain how service and business design methodologies can create the space our colleagues need for collaboration and decision-making.
Discovery is all about finding out what you don't know. So what happens when you're a subject matter expert? User researcher, Julie, finds out how collaboration can help you find the right questions, before you start looking for answers.