James Green

SEND Local Offer - Week Notes

Posted by: Keelan Fadden-Hopper and James Green, Posted on: 16 May 2022 - Categories: How we work, Our projects, product, Week notes

Following on from a 12 week discovery last year, we are now working towards a new website to make sure the Local Offer website provides what young people and their families in Essex need.

Nice content you’ve got there. Would be a shame if I were to… audit it!

Posted by: James Green, Posted on: 25 April 2022 - Categories: content, content design, How we work, Our projects

James Green shares with us the the importance of content audits and how with ‘keep, cut, improve’, you can really shape a meaningful user content

How do we make a safe space for constructive feedback?

Posted by: James Green, Posted on: 7 March 2022 - Categories: About the team, content, content design, Continuous Improvement, How we work

James Green a Content Designer in Service Transformation, shares how he made it possible to make it a safe space for implementing feedback sessions across the team.