Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Keelan explorers how some coding abilities might be useful even if you don't code every day and why coding isn't just for developers on a team.
Sharing how digital accessibility is for everyone, Phil Henderson navigates us through why we should all digital interactions work for us all us.
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.
We know that most organisations are working hard to adapt to the post-Covid environment, so we’re releasing the hybrid model exploration framework we have created with some supporting guidance under a creative commons license, so that it can be reused and adapted by others.
Narelle Ong talks candidly about the insights and reflections the user research team gained, if they had there time again working in a crisis.
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.