Exploring the Potential and Pitfalls of AI-Generated Images
Bianca and Claire want to share with you the potential benefits and drawbacks of using AI images in a work setting that was discovered during the recent AI Hackathon
Best practice
AI Hackathon: Can AI help make web content easier to consume for our users?
Using a product approach during the AI Hackathon one team looked at how using AI, could be a possibility to simplify website content for users.
AI Hackathon: How can AI tools add value to the design process? Part 1
At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.
Testing essex.gov with blind and low vision users
Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.
Running a multidisciplinary Design Sprint to give agency to all users by tackling a decade old problem
Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
The invisible work that supports service success
The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.
Bringing together Content Design and Service Design to improve our report a concern about a child pages
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Why coding isn’t just for developers: how some coding skills can help, even when you don’t code every day
Keelan explorers how some coding abilities might be useful even if you don't code every day and why coding isn't just for developers on a team.
What’s the deal with Digital Accessibility?
Sharing how digital accessibility is for everyone, Phil Henderson navigates us through why we should all digital interactions work for us all us.
Testing ideas on engaging our community: Define month the take over
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.