Tales of the Private Beta Supertesters: User Research on the new intranet
Unleashing a suggestion of what the new intranet may look like, Claire Craig shows us how user testing has impacted the Intranet project.
User Needs
Running a multidisciplinary Design Sprint to give agency to all users by tackling a decade old problem
Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
Bringing together Content Design and Service Design to improve our report a concern about a child pages
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Website Capability - Iterating the technology that powers our websites
Ben Unsworth, Director of Service Transformation here at Essex County Council, dives into how we are tackling the iteration of the technology that powers our websites, starting with essex.gov.uk.