user insights

User-centred design, accessibility and matcha tea

Posted by: Caroline McCabe, Posted on: 27 November 2019 - Categories: accessibility, Best practice, service design, user insights, workshops

Life is complicated and we all have different needs. Our LearnFest session looked at why it's so vital to tackle complexity and create beautifully simple services for all of our users.

From market to user research

Posted by: Georgiana Murariu, Posted on: 15 July 2019 - Categories: About the team, Best practice, data, How we work, user insights, User research

Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.