Claire, Dani and May tell us how they and others have been sharing what they learned at this year’s SDinGov conference.
Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.
At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.
In a rare but valuable opportunity, Service Transformation recently hosted a hackday to learn about generative AI.
Service Transformation: Giving students practical opportunities during their week of work experience, here's how Lyra got on.
Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
Our regular blog readers may remember at the start of last year we shared our exciting plans to replace Essex County Council’s (ECC) Intranet. We’re delighted to say we’re now advancing through our Beta Phase which will lead us ultimately …
We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.
Why designing for disability benefits everyone, Emma, Louise, Dani and Keelan explore what the answers could be.
Testing assumptions and learning that its ok to get things wrong early. See how Service Transformation found that testing does not require huge amounts of effort or time.