Hannah Chan

Bringing together Content Design and Service Design to improve our report a concern about a child pages

Posted by: Danielle Spinage and Hannah Chan, Posted on: 14 December 2022 - Categories: Best practice, content design, How we work, service design, User Needs

We hear from Dani Spinage and Hannah Chan, about their work on the Essex.gov report a concern about a child journey and how they combined their two specialties to find a solution.

Designing an accessible intranet

Posted by: Helen Calderon, Caroline McCabe and Hannah Chan, Posted on: 3 May 2022 - Categories: accessibility, content design, User research

Working with users from the get go Helen, Caroline and Hannah show us how they are collaborating in designing our intranet with accessibility at the forefront.