Agile for introverts
Agile is a team sport, but that doesn't mean that you can't take some time on your own. John tells us how the Service Design team supports different ways of working.
How we work
Many minds, one heart: building a team culture
We agree we're a pretty good team, but why? We talk to Martin, Maria, Magda and Greg about Dungeons and Dragons, gender-balance and building a team culture.
My top tips to beat procrastination in 2020
Content designer, John, gives us his top tips to stop your to do list looking like a window into the abyss, with help from some Nobel laureates and Ron Swanson.
Putting service design theory into practice
‘Design can’t fully exist until it’s put into practice’, service designer and PhD student at Maria Marinovic, talks about how her research in sustainable design is helping her work at Essex County Council.
Futures Academy 3: Time to think, space to create
Futures Academy returned with a new format and lots of new ideas. Julie talks us through the highs and lows of 10 weeks of inspiration, innovation and iteration.
I'm leaving Essex but staying Agile
Gentle nudging, heavy punning and getting things done: departing delivery manager, Matt Cole, talks about what he's learned being part of an Agile team.
Empathy across systems, design thinking and beyond
We're used to thinking about what users need, but could there be something else missing from our systems, designs and even working relationships? Bhupinder explains.
From market to user research
Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.
Prototyping a service pattern library
In our fourth service patterns installment, we look at prototyping our 'check something' pattern and start work on our service patterns library.
Hot desks, cool space
With more work and a growing team, we found a user-centred approach to getting the most out of our workspace.