Are you [or do you know] an experienced Product Manager, User Researcher or Service Designer who may be looking for a new opportunity?

Service Transformation Service Objectives in graphic form

Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.

Testing with blind and low vision users

ECC Search Function image in dark mode

Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.

The invisible work that supports service success

a screenshot of the local offer website header

The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.