Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
Find out how the 'Local Offer' project team are using simple tools to get great feedback from users in a remote working environment.
Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.
Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.
Find out how the Service Transformation delivered a successful team day online, during the Corona Virus pandemic
We know that most organisations are working hard to adapt to the post-Covid environment, so we’re releasing the hybrid model exploration framework we have created with some supporting guidance under a creative commons license, so that it can be reused and adapted by others.
Council as a Platform aims to make our systems work harder so our residents don't have to. Take a look at how we're doing it.
Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector.
The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.