We've had a busy week in Service Design. Find out what we've been up to.
Life is complicated and we all have different needs. Our LearnFest session looked at why it's so vital to tackle complexity and create beautifully simple services for all of our users.
The Christmas lights are twinkling and there's freezing fog on the river. While Chelmsford's starting to feel festive, we've been jolly busy. See what we've been up to this week.
Futures Academy returned with a new format and lots of new ideas. Julie talks us through the highs and lows of 10 weeks of inspiration, innovation and iteration.
The outdoors are for everyone and so is the Essex Outdoors website. Dan Newton tells us how he ventured into the unknown, creating an engaging, commercial website, with accessibility as its guiding light.
In the Service Design team, we think you learn by doing. This week we've been showcasing that at LearnFest as well as doing lots of other exciting stuff. Find out what we've been up to.
To celebrate World Usability Day, Julie tells us how she's putting the user at the heart of designing for the future we want.
We’ve had a week to remember, with a few new guys joining us to make it go with a bang. Find out what we've been up to.
2020 is the year when Essex's online services must become fully accessible. For us, the journey's already begun. Find out how this affects all our websites, apps, forms and documents.
Things have been getting spooky in the Service Design team this week. Delve into our Shrieknotes to catch up with our ghastly goings-on.