In a crisis, having a methodology that asks the right questions, gives shared understanding and develops practical solutions is invaluable. Nic Ward tells us how service design adapted to help the coronavirus response in Essex.
Trying to rebuild the office at home with the kids feels like juggling bricks. As we approach Learning Campaign week, Maria tells us how we can change our mindset to embrace the new normal.
Many people have been redeployed during the lockdown. We talk to the leaders of two teams who found their redeployment a natural fit.
When you're iterating, each step is as important as the next. Our developer, Martin, explains how launching a new product doesn't have to be a voyage into the unknown.
In times of crisis, we don't always have time to design solutions. Bhupinder and Ryan explain how service and business design methodologies can create the space our colleagues need for collaboration and decision-making.
For Emma, working from home was something she tried to avoid. So, when that became the new normal, she dreaded it. She tells us how remote working has worked out quite well for her.
Matt Jukes and Jane Reid are legends of the public sector digital world. Despite being at opposite ends of the UK, they're getting stuck into their new roles with Essex.
If lockdown's driving you around the bend, why not take a run around the block? Content designer, John, tells us how he's plodding through working from home.
DIY desks, 'helpful' pets and living room yoga. Find out how the Service Transformation team are coping with working from home during lockdown.
How do you join a team that's not there? Rich explains how lockdown rocked his first month in the Service Transformation team.