Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.
The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.
Our User Researchers spoke with colleagues at the charity Shelter about our user research panel: here is a summary of what they connected about.
Narelle Ong talks candidly about the insights and reflections the user research team gained, if they had there time again working in a crisis.
We're going into 2021 feeling hopeful. We've got 2 new leads, a digital analyst and a front-end developer. So, meet Emma, Ert, Laura and Thomas.
When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.
Delivering something quickly, changing scope and adapting. Rich and Chanel tell us why true collaboration means sometimes it's good to get it wrong.
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.
Matt Jukes and Jane Reid are legends of the public sector digital world. Despite being at opposite ends of the UK, they're getting stuck into their new roles with Essex.
To celebrate World Usability Day, Julie tells us how she's putting the user at the heart of designing for the future we want.