The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.
Trying to rebuild the office at home with the kids feels like juggling bricks. As we approach Learning Campaign week, Maria tells us how we can change our mindset to embrace the new normal.
Life is complicated and we all have different needs. Our LearnFest session looked at why it's so vital to tackle complexity and create beautifully simple services for all of our users.
Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.
Today we started the one-week design sprint. We learnt about framing problems, mapping services from a user perspective and identifying pain points and opportunities. It's been a great first day. We also shared the brief that the team are going …
If we want to create public services fit for the 21st century, we have to give our staff the tools to make it happen. That’s why we’re trialling an initiative called the Futures Academy, a learning experience that gives staff …