Digital remote working, responding to changing needs
Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.
agile
How much knowledge is too much knowledge?
Discovery is all about finding out what you don't know. So what happens when you're a subject matter expert? User researcher, Julie, finds out how collaboration can help you find the right questions, before you start looking for answers.
Agile for introverts
Agile is a team sport, but that doesn't mean that you can't take some time on your own. John tells us how the Service Design team supports different ways of working.