remote working

Digital remote working, responding to changing needs

Posted by: Jane Reid and Narelle Ong, Posted on: 18 November 2020 - Categories: About the team, agile, Best practice, How we work, Our projects, service design, strategy, User research

Following on from our unique research during lockdown, user researchers, Jane Reid and Narelle Ong, talk us through how they're using evidence to redesign the future of work at Essex.

Digital remote working - research findings

Posted by: Jane Reid, Ruxi Stuart and Sabrina Robinson, Posted on: 17 July 2020 - Categories: Our projects, user insights, User research

We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.

A new role, a new team and a very familiar office

Posted by: Rich Ingham, Posted on: 15 April 2020 - Categories: About the team, How we work, User research, work with us

How do you join a team that's not there? Rich explains how lockdown rocked his first month in the Service Transformation team.