Local Offer

SEND Local Offer - Week Notes

Posted by: Keelan Fadden-Hopper and James Green, Posted on: 16 May 2022 - Categories: How we work, Our projects, product, Week notes

Following on from a 12 week discovery last year, we are now working towards a new website to make sure the Local Offer website provides what young people and their families in Essex need.

Testing assumptions with real people

Posted by: Chanel Chomse, Posted on: 14 January 2022 - Categories: How we work, Our projects, service design, User research

Testing assumptions and learning that its ok to get things wrong early. See how Service Transformation found that testing does not require huge amounts of effort or time.

Using a slick tool, for simple and engaging remote workshops

Posted by: Kay Dale, Posted on: 23 September 2021 - Categories: service design, workshops

Find out how the 'Local Offer' project team are using simple tools to get great feedback from users in a remote working environment.

Local Offer Discovery - Week Notes

Posted by: Bianca Cole, Edmund Wellington and Kay Dale, Posted on: 13 September 2021 - Categories: How we work, Our projects, service design, Show and tells, User research, Week notes

Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.