Show and tell notes - 23 May 2018
At this week’s show and tell we heard about 2 pieces of work that showcased the ‘test, learn and improve’ approach that we try to take to all of our work.
Our projects
Show and tell notes - 9 May 2018
It feels like an exciting time in the service design team. We’re coming to the end of our first significant piece of work. We’ve had time - and produced sufficient work - to meaningfully reflect on what we’ve learnt so far, and these observations are feeding into our preparation for the next phase of work.
Show and tell notes - 25 April 2018
We know that not everyone can get to our Wednesday morning sessions, so we’re posting a quick summary here. It’s still much better to be there in person if you can, as the conversation and connection around the presentations is where the magic happens!
Kick-off for the essex.gov.uk project
Over the last few months we’ve been working to understand the current state of essex.gov.uk and plan how we might get to a better future for our web presence. We’ve gathered insights from available data and call centre staff and tested how easy it is for users to find things on the site.