Measuring our progress
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I'm Chris Babajide and I'm a digital analyst in the Service Design team. It's my job to help ensure we use measurement in a meaningful way. In this post I'll talk about how we developed a measurement and KPI framework …
I'm Chris Babajide and I'm a digital analyst in the Service Design team. It's my job to help ensure we use measurement in a meaningful way. In this post I'll talk about how we developed a measurement and KPI framework …